several accounts cannot log in

On some websites i have several accounts, normal password depots shows a window with the accounts I can choose from. But on some websites is this account not show properly and its froozen.. for example on this site: www.123inkt.nl

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  • Here is the screenshot of what i mean

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  • Hello, 

    Thank you for providing the URL. 

    Could you also please send us all other affected URLs so that we can forward them to our development for investigation?

    You don't have this problem with all websites but just with some special ones, right?

    Thank you in advance.

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  • Thx for youre quick response! plze provide me an email-adress where to sent the url's too.

    Jan

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  • Please send all affected URLs to support@acebit.de. Thank you!

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  • Hello Christina, I have this problem on every site where I have more then 1 account. The pop-up of password-depot with my log-ins to choose out:  Its always froozen!! 

    Sometimes its right over the area where I have to fill in,  or it's empty. Looks like the pop-up is of lower quality as before

    ( resolution).

     

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  • Hi Jan, 

    Thank you for your reply!

    Our development is already aware of the issue of a frozen pop-up window and is about to fix it. However, it would still be helpful if you could provide affected URLs so that we can check these ones. 

    Thank you.

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  • All the url's where I have more then 1 account.  The pop-up of password depot is frozen and most of the time empty.

    ( sent some url's allready to the support. Hope it will be fixed soon, Beacause the programm is now for me really really bad..

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  • Hello,

    We are still about to fix this issue and will soon release a new version of the add on which should fix these problems. Thank you for your patience and we will let you know as soon as the new add on version will be released.

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