Error message when closing PasswordDepot

Martin

May 03, 2019 13:49

Hi,

I have seen this error (see screenshots) a couple of times now, any clues as to what might be going on?

It shows when I have the bar at the top and click the lock icon.

Comments

4 comments

AceBIT GmbH
May 03, 2019 14:39

Hi Martin,

It is known that this error message can occur under certain conditions. Unfortunately, it is impossible to determine on the basis of this report alone what triggered it.

Is it possible for you to provide us with detailed and reproducible steps that always trigger this error message?

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Martin
May 03, 2019 15:52 (Edited May 03, 2019 15:52)

The errors message isn't saying WHAT is going wrong?

So far I have not been able to resproduce it constantly.

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AceBIT GmbH
May 03, 2019 15:59

I'm afraid not. Unfortunately, this message has practically no significance, since it merely indicates that the application has generated an access violation.

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Angelika
February 20, 2020 13:14 (Edited February 20, 2020 13:14)

I'm having the same problem, sporadically on ending/closing/deactivating PWD14. I just uninstalled the previously used version 12 to see if that makes a difference.

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