AceBIT GmbH
Articles
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How can I change database authentication in Password Depot?
Launch Password Depot and open the database of which the authentication method should be changed. In the menu, go to Database and select the option Database Properties. In the General tab, go to ...
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I forgot my master password!
If you forgot your master password, you can no longer open your database. Due to the AES 256-bit encryption of all Password Depot databases, it is technically impossible to open the file without en...
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Order process
You can order individual clients directly from our online shop via our website. When you purchase the Enterprise Server, you will first receive an offer by e-mail. As soon as you confirm this offer...
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When the client tries to connect to the server, the error message "Socket Error # 11001 - Host not found" is shown.
Please check in the client under Options -> Network -> Internet Protocol Version that the correct version number has been entered there. We recommend setting the entry to "IPv4" or "IPv6" and not t...
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The entry type "Certificate" is not shown
The entry type "Certificate" was added to Password Depot in version 16.0.6. If you do not see it, you can activate it as follows: Click on Database -> Database Properties -> Entries. Now, make su...
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Why do I receive the error notification that multiple connections are not allowed when trying to perform Active Directory synchronization?
When trying to synchronize with Active Directory, you receive the following error message: Windows does not allow simultaneous connections of different users on the same computer to the domain co...
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How do I use the Password Depot Client Corporate Edition and Client Security Policies?
The Enterprise Server version 11 introduced the Client Security Policies, which can be defined in the Server Manager. The Client Corporate Edition is a customized edition of our desktop client that...
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How to migrate from a previous version to Password Depot Enterprise Server 12
Note: This article should be used for reference purposes only. If you want to migrate the Enterprise Server, we recommend following the steps provided in our article How to migrate from a previous...
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How does the SSL connection in Password Depot Enterprise Server work and which settings are required?
Password Depot Enterprise Server allows you to install and use an SSL certificate. Warning: The installation should be performed by an experienced administrator only. Note: Since version 15.2.x,...
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Is there a msi file of the Password Depot installation program?
We do not officially provide an msi file of the Password Depot installation program anymore. If you would still like, however, to create an MSI installer yourself as a wrapper using our standard E...