Questions & Answers
Here you will find answers to frequently asked questions
General
- Password Depot licensing: Update/Upgrade and Software Maintenance
- Licensing since version 12 onward
- Order process
- Can the freeware version also be used free of charge in companies?
- I purchased a license shortly before a new version was released. Do I need to upgrade again?
- Can I use one license on different computers?
General Questions
- Are Biometrics Safer Than Passwords?
- Using the clipboard in Password Depot
- How does the encryption algorithm Rijndael (also called AES) work?
- Does Password Depot support Yubikey?
- Which operating systems is Password Depot available for?
- Where can I find previous versions of Password Depot?
Enterprise Server
- Warning "Objects of users with WinNT Active Directory path found..." constantly appears, even though synchronization with Active Directory has been carried out again and again several times.
- How to migrate from a previous version to Password Depot Enterprise Server 14?
- The client cannot connect to the server.
- How to ensure that unauthorized users cannot read entries
- Changing the backup folder is not accepted
- Using the Offline Mode
Client
- Why working with an additional password for the add on?
- How can I use my database on my computer and smartphone simultaneously?
- Loading different databases directly during program start
- Installation of client update fails
- Error message "Cannot open clipboard: Access is denied" occasionally appearing since client build 12.0.8
- How to copy databases from my computer to my smartphone (Android and iOS)?