Questions & Answers
Here you will find answers to frequently asked questions
General
- Coupon code from 2020 not valid for version 16?
- Changed prices with Password Depot 16
- Password Depot for private users: licenses, costs and ordering
- Why was version 15 released shortly after the release of version 14?
- Licensing and Maintenance
- Licensing since version 12
General Questions
- Log4j vulnerability - Is Password Depot affected?
- Are Biometrics Safer Than Passwords?
- Using the clipboard in Password Depot
- How does the encryption algorithm Rijndael (also called AES) work?
- Does Password Depot support Yubikey?
- Which operating systems is Password Depot available for?
Enterprise Server
- Prevent access of the admin to entries
- Can the administrator's password be changed without losing access to the backups?
- Can I open several Password Depot databases in the client at the same time?
- Why are my entries not saved correctly?
- Can I assign multiple roles to a user at the same time?
- How to change the password for the Enterprise Server login?
Client
- The entry type "Certificate" is not shown
- What does the warning on an entry mean?
- How can the sounds be turned off in Password Depot?
- How can I control what happens when I double-click a password in my database?
- How can I automatically close the database and lock Password Depot when the computer is not in use?
- How do I analyze the strength of my passwords in Password Depot?
Add-on
- Where can I find the latest updates of the Password Depot add-ons and their settings?
- Installing the Add-on in Firefox is not possible
- How do I deactivate the built-in password manager of my browser?
- Password Depot Add-on for Opera
- After actual login the add-on continues to fill in fields incorrectly
- The auto-complete feature does not work when using the browser add-on