Skip to main content
AceBIT Support Center
Submit a request
How can we help you?
Password Depot Support Center
Questions & Answers
How to migrate from a previous version to Password Depot Enterprise Server 17
How to migrate your Password Depot Enterprise Server 17 to a new Windows Server/computer
How to set up server mirroring
Your version is no longer supported
Prevent access of the admin to entries
Can the administrator's password be changed without losing access to the backups?
Can I open several Password Depot databases in the client at the same time?
Why are my entries not saved correctly?
Can I assign multiple roles to a user at the same time?
How to change the password for the Enterprise Server login
Which firewall settings are required in the Enterprise Server & Windows client?
How can I restore my data on the Enterprise Server using a backup file?
Which settings are available in the Enterprise Server & Windows client for creating backup files automatically?
How can I create the Password Depot MSI Installer myself?
What can I do when receiving SSL connection errors from version 15.2.0 onwards?
How do I install Enterprise Server and Windows client updates?
How can I grant access to other users in Password Depot and seal entries?
How can I eliminate the risk of regulatory fines in Password Depot when using US cloud services?
How can I protect Enterprise Server databases from unauthorized access by the server administrator?
How can I change the location for storing server backup files and is there anything to take into consideration when doing so?
Can I use Password Depot on a terminal server and if so, is there anything to take into consideration?
How do I change the port number when working with the add-on and running Password Depot on a terminal server?
How can I create the DefSettings.ini configuration file?
How can I set pre-defined default values for the client's program options?
Why do I constantly receive the warning "Objects of users with WinNT Active Directory path found" even though the Active Directory synchronization has been carried out several times?
How is Two-Factor Authentication (2FA) implemented in Password Depot and which settings are required to activate it?
Why does the Windows client not connect to the Enterprise Server?
How do I have to set the user permissions to ensure they can only see those objects they are allowed to access?
Why does the Enterprise Server not accept another location for storing server backup files?
How can I access server databases using the offline mode and which settings are required to do so?
Type your question here...