Password Depot is no longer launching


First make sure that the program file "PasswordDepot.exe" has not been deleted (e.g. from a faulty antivirus tool) and is located in this directory:

C:\Program Files (x86)\AceBIT\Password Depot 12

If Password Depot does not start anymore, but is listed in the Windows Task Manager under "Processes", try the following:

  1. Close Password Depot. Make sure that the program is no longer executed under "Processes".
  2. In Windows Explorer, open the settings directory of Password Depot. The usual location is: 
    C:\Users\<Your Username>\AppData\Roaming\AceBIT\Password Depot 12. 
  3. Rename the configuration file of Password Depot (pwdepot.cfg) (e.g. 123pwdepot.cfg).
  4. If Password Depot starts successfully afterwards, please send us the configuration file for verification.
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