When adding new databases to Password Depot Enterprise Server they are encrypted with the super administrator's password (the password of the pre-integrated admin account). In those cases, the database's original master password is overwritten and not valid anymore.
Thus, "resetting" the administrator's password is not possible in the conventional sense!
Although you can restore the administrator's password to log in to the Server Manager using a workaround, this will require manually adding all databases to the server again. In order to restore the administrator's, please proceed as described below:
- Stop Password Depot Enterprise Server or rather the server service in the Windows services.
- Delete the pwd_srv.cfg file which is located in the directory C:\Program Files\AceBIT\Password Depot Server 16\Data in version 16 by default. Up to version 11 the cfg file can be found in the Enterprise Server's program directory.
- Restart the server service.
Hint: Afterwards, you have to manually add all databases to the server again in order to encrypt them with the new password.
If you want to change the admin password or username, click the Users tab in the Server Manager and select the user admin. Right-click on the admin user and open the user's Properties. You can change the credentials in the Account tab.