The Update Manager does not install the update

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If you want to update your client version using the integrated update manager but, for some reason, it does not work, you can always solve the problem as follows:

1) Write down the current version number of your Password Depot (open the program and go to Help -> About Password Depot)

2) Go to the Password Depot homepage and download the version from our website directly.

You can always find the latest version here:

https://www.password-depot.de/en/download.htm

If you are still working with a previous version, you can always find the last update of your older version here: 

https://www.password-depot.de/en/download/previous.htm

HINT: Any updates within the same major version are always for free, e.g. from 12.0.1 to 12.0.7. However, if your current version is e.g. 11.0.1, you may either need a paid upgrade if you want to use the latest program version or you need to ensure that you download the correct version of your older version.

3) After having downloaded the correct version, exit Password Depot and simply install the program "over" your existing installation. This has exactly the same effect as updating the program using the update manager.

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