Which firewall settings are required in the Enterprise Server & Windows client?

The installation setup of Password Depot Enterprise Server and Password Depot client usually creates any necessary firewall rules automatically during installation. You only have to make sure to check the options in the installation setup accordingly. 

Sometimes, however, the installation setup may not set the firewall rules correctly itself (even though the option is checked during installation). In this case, you will have to set the firewall rules manually to successfully establish a connection between Password Depot Enterprise Server and Password Depot client. To do so, please follow the instructions below carefully.

In general, you have to make sure that the firewalls on both client and server allow Password Depot Enterprise Server AND client all TCP and UDP connections. Please also make sure to check whether the port number (in version 17, the default port number is 25017) is shared explicitly. 

Therefore, please check if the Windows firewall contains appropriate entries for both inbound and outbound rules on both the server and client machine. If the installation setup did not create any firewall rules at all, you will have to manually create them. In order to create a new Windows Firewall rule, please proceed as follows:

Server machine

Inbound Rules

1. Rule: Password Depot Enterprise Server 17. It should refer to the Enterprise Server's installation program and the following path: C:\Program Files\AceBIT\Password Depot Server 17\pd_service.exe.

2. Rule: Password Depot Server Manager 17: This rule should also refer to the Enterprise Server's installation program and the following path: C:\Program Files\AceBIT\Password Depot Server 17\pd_admin.exe.

In the New Inbound Rule Wizard, check the option "Program" to create the above mentioned rules:

3. Rule: Share port 25017 for TCP connections.

4. Rule: Share port 25017 for UDP connections.

In the New Inbound Rule Wizard, check the option "Port" to create the above mentioned rules:

Next, select the required protocol (either TCP or UDP) and enter the correct port number:

If you want, you can also create new rules for all ports and both TCP/UDP connections in the Password Depot Server's Windows Firewall.

Outbound rules:

Please repeat steps 1. to 4. for outbound rules as well.

Client machine

Inbound rules

1. Rule: Password Depot 17. It should refer to Password Depot's installation program and the following path: C:\Program Files\AceBIT\Password Depot 17\PasswordDepot.exe.

2. Rule: Password Depot 17 Updates. This rule should also refer to Password Depot's installation program and the following path: C:\Program Files\AceBIT\Password Depot 17\pdUpdater.exe.

Outbound rules:

Please repeat steps 1. and 2. for outbound rules as well.